Integrates with
Azure
Microsoft 365
Entra ID
Azure Arc
Azure Key Vault
Microsoft Teams
Windows & Linux
FortiGate & SNMP
Why Xentrio

Replace tool sprawl with one operations platform.

Most IT teams juggle a ticketing tool, a monitoring tool, an RMM, a patching tool, and a handful of security scanners — none of which talk to each other. Xentrio brings them into a single portal with one data model, one login, and one audit trail.

For MSPs

Run every client from one place

Each customer is a fully isolated tenant with its own users, devices, tickets, and alert rules — while your team works across all of them from a single console.

  • Strict multi-tenant data isolation
  • 12 built-in roles plus custom roles per client
  • Client-facing service catalog and ticket portal
  • Branches and data sharing for complex customers
For IT teams

See, fix, and prove it — in one portal

From the first alert to the closed ticket to the compliance report, every step happens and is recorded in the same platform.

  • ITIL tickets, incidents, problems, and change requests
  • Monitoring, patching, and remote access built in
  • Identity and security posture scoring
  • Self-service reports with CSV, Excel, and PDF export
Xentrio — Unified IT Operations Platform

One platform for service management, monitoring, and endpoint control.

Xentrio is built to support modern IT operations with role-based workflows, tenant isolation, deep Azure integrations, agent-based monitoring, software distribution, security posture scanning, and business-ready reporting - available in English, Spanish, and French.

🎫

Full ITSM lifecycle

Ticket management, incidents, problems, request for change, SLA tracking, client-facing portal, and complete audit trail across all workflows.

🖥️

Unified monitoring

Azure alerts, agent-based server metrics, SNMP network device polling, identity risk assessment, and NOC dashboard - all in one view.

🛡️

Security posture & CVE scanning

CVE risk assessment against installed software via NIST NVD API, severity grading, certificate lifecycle management, and compliance scoring.

⚙️

Endpoint operations

Software distribution, OS update management for Windows and Linux, remote run control (PowerShell/CMD/bash), and app catalog with auto-update detection.

💡

M365 License Advisor

Detect inactive users, surface optimization opportunities, and project monthly or annual savings across 55+ license SKUs using Microsoft Graph data.

📊

Reporting & analytics

SLA compliance, MTTR, incident frequency, RFC success rates, and platform status reports — all filterable and CSV-exportable.

Explore Xentrio
mgprotech.com/xentrio · Operations Dashboard
Xentrio Unified IT Operations dashboard by MGProTech
Platform Pillars

Everything your IT team needs, in one platform.

Six capability areas, one data model. Every module shares the same tenants, roles, assets, and audit trail — so an alert can become a ticket, a ticket can trigger a script, and the result shows up in your reports.

01 / Service Management

ITSM & Service Desk

Tickets with the ITIL Impact × Urgency matrix, incidents, problems, change requests with approvals, SLA tracking with escalation, a service catalog, and email-to-ticket.

TicketsSLARFCCatalog
02 / Monitoring

Infrastructure Monitoring

Agent-based Windows and Linux server metrics, SNMP and FortiGate network devices, NetFlow traffic analytics, Azure VM sync, and an interactive topology map with impact analysis.

AgentsSNMPNetFlowTopology
03 / Identity & Security

Identity & Security Posture

155 Azure AD and on-premises Active Directory checks, CVE exposure scanning, a 16-check server baseline, certificate tracking, and full Entra ID user and group management.

Entra IDActive DirectoryCVEBaseline
04 / Endpoint

Endpoint Management

A dedicated workstation agent with software distribution, Smart Groups, configuration profiles, BitLocker and LAPS escrow, Quick Assist, and zero-touch enrollment.

WinGetSmart GroupsBitLockerLAPS
05 / Automation

Automation & Patching

Tag-based OS patch scheduling, third-party app auto-updates, scheduled PowerShell and Bash scripts, and alert rules that open tickets or incidents automatically.

PatchingRun ControlApp UpdateAlerts
06 / Remote Access & Reporting

Remote Access & Reporting

Browser SSH terminal and Xentrio RDP through the Relay, plus pre-built operational reports and a self-service report builder with 22+ data sources.

Web TerminalXentrio RDPReportsAudit Logs
See all modules
How It Works

Up and running in three steps.

Xentrio connects out from your network over standard HTTPS — no VPN tunnels, no inbound firewall rules, and no servers to host.

Step 1
Connect Azure
One-click consent brings in Entra ID, Azure VMs, Arc servers, and Microsoft 365 data.
Step 2
Install the Relay
A small signed Windows service at each site bridges your LAN to Xentrio, with optional high-availability pairs.
Step 3
Deploy agents
Roll out server and workstation agents by MSI, script, or Group Policy — devices appear within a minute.
25+
Integrated modules in one portal
155
Identity security checks across Azure AD and Active Directory
22+
Data sources in the self-service report builder
16
Checks in the scored server security baseline
3
Languages: English, Spanish, and French
Built Different

Microsoft-native. Secure by design. Built for MSPs.

Xentrio is designed by people who have run Microsoft environments for years — so it works the way modern IT teams actually operate.

Microsoft-native

Entra ID single sign-on, Microsoft Graph, Azure Key Vault, Azure Arc, and Microsoft Teams notifications are built in, not bolted on.

No inbound ports

The on-site Relay only connects outbound over HTTPS, so remote terminal and desktop sessions never require exposing SSH or RDP to the internet.

Strict tenant isolation

Every customer's data is scoped at every layer, with role-based access, a full audit trail, and credentials kept in Key Vault rather than the database.

Get Started

See Xentrio in action.

Book a live demo and we'll walk you through Xentrio with your own environment in mind. Available in English, Spanish, and French.

Book a Demo info@mgprotech.com
📧 info@mgprotech.com
📞 (587) 966-6485
📍 Calgary, Alberta